Terms and Conditions

Legal Agreement

These Terms and Conditions constitute a legally binding agreement between you and Rent Arcade. By accessing our website, submitting inquiries, or engaging with our arcade equipment rental services, you acknowledge that you have read, understood, and agree to be bound by these terms.

If you do not agree with any part of these Terms and Conditions, you must not use our website or services. These terms supplement and should be read in conjunction with our Terms of Service, Privacy Policy, and any specific rental agreements you may enter into with us.

1. User Obligations and Responsibilities

1.1 Compliance with Laws

You agree to comply with all applicable federal, state, and local laws, regulations, and ordinances when using our services. This includes, but is not limited to, compliance with copyright laws, licensing requirements for arcade games, business operation regulations, and any laws specific to your venue or event type. You are responsible for obtaining any necessary permits or licenses for operating arcade equipment at your location.

1.2 Accurate Information

You must provide truthful, accurate, and complete information when communicating with us or submitting rental inquiries. Misrepresentation of your identity, business status, intended use of equipment, or other material facts may result in cancellation of service and potential legal action. You must update us promptly if any information you have provided changes.

1.3 Proper Equipment Use

When renting equipment from us, you agree to:

Use the equipment only for its intended purpose and in accordance with provided instructions
Maintain the equipment in good condition during the rental period
Not modify, alter, or tamper with the equipment in any way
Protect the equipment from damage, theft, or unauthorized use
Report any malfunctions or damage immediately to our support team
Return the equipment in the same condition as received, normal wear excepted

1.4 Prohibited Uses

You specifically agree not to:

Use rented equipment for any illegal activities or purposes
Sublease or transfer rental equipment to third parties without written permission
Remove or obscure any identification marks, serial numbers, or branding
Attempt to circumvent game software protection or licensing mechanisms
Use equipment in environments that could cause accelerated wear or damage
Transport equipment to locations outside the agreed service area without approval

1.5 Insurance and Liability Coverage

You are responsible for maintaining appropriate insurance coverage for rented equipment while in your possession. This includes coverage for damage, theft, and liability arising from equipment operation. You may be required to provide proof of insurance before equipment delivery. Alternatively, insurance options may be available through our rental agreements.

1.6 Indemnification Obligations

You agree to indemnify and hold harmless Rent Arcade, its owners, employees, and contractors from any claims, damages, losses, or expenses arising from your use of rented equipment, your breach of these terms, or your violation of any laws or third-party rights. This includes but is not limited to property damage, personal injury, and copyright infringement claims.

2. Rental Agreement Terms

2.1 Rental Periods

Rental periods are specified in individual rental agreements and begin when equipment is delivered to your location. Rental charges continue until equipment is returned and inspected at our facility or picked up from your location as scheduled. Late returns may incur additional charges as outlined in your rental agreement.

2.2 Delivery and Pickup

We will coordinate delivery and pickup times with you based on equipment availability and logistics. You must ensure that appropriate access is available at the delivery location and that someone is present to accept delivery. Setup assistance may be included depending on your rental package. Any delays caused by inaccessible delivery locations may result in additional charges.

2.3 Equipment Condition and Inspection

All equipment is inspected before delivery to ensure proper functioning. You should inspect equipment upon delivery and report any issues immediately. Failure to report pre-existing damage within 24 hours may result in you being held responsible for that damage. Upon return, equipment will be inspected, and you will be charged for any damage beyond normal wear and tear.

2.4 Payment Terms

Payment terms are specified in individual rental agreements. Deposits may be required to secure equipment reservations. Final payment is typically due upon equipment delivery or according to the payment schedule in your agreement. Failure to make timely payments may result in service interruption and equipment retrieval.

2.5 Cancellations and Changes

Cancellation policies vary depending on the rental duration and timing of cancellation. Generally, cancellations made within a certain period before the scheduled delivery may incur cancellation fees. Changes to rental dates or equipment selection are subject to availability and may require agreement modifications. Contact us as soon as possible if you need to make changes to your rental.

3. Liability Limitations and Warranties

3.1 Disclaimer of Warranties

While we maintain our equipment professionally, arcade cabinets are provided "as is" without warranties of any kind, express or implied, except as specifically stated in your rental agreement. We do not warrant that equipment will operate without interruption or be error-free. We make no warranties regarding the suitability of equipment for your particular purposes or the profitability of your use of the equipment.

3.2 Equipment Malfunctions

In the event of equipment malfunction during your rental period, we will make reasonable efforts to repair or replace the equipment promptly. However, we are not liable for any lost revenue, business interruption, or consequential damages resulting from equipment downtime. Your sole remedy for equipment malfunction is repair or replacement as outlined in your rental agreement.

3.3 Limitation of Liability

To the maximum extent permitted by law, Rent Arcade's total liability for any claims arising from your rental shall not exceed the total amount paid by you for that specific rental. We shall not be liable for:

Indirect, incidental, special, or consequential damages
Lost profits or revenue from your use of the equipment
Business interruption or loss of business opportunities
Damage to your reputation or goodwill
Claims by third parties related to your use of the equipment

3.4 Force Majeure

We shall not be liable for any failure to perform our obligations when such failure results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, labor disputes, government actions, transportation failures, or equipment shortages. In such cases, we will make reasonable efforts to notify you and reschedule or provide alternative solutions when possible.

3.5 Third-Party Claims

You are solely responsible for any claims brought by third parties arising from your use of rented equipment. This includes but is not limited to personal injury claims from equipment users, intellectual property claims related to game content, and property damage claims. You agree to defend, indemnify, and hold us harmless from any such third-party claims.

4. Equipment Damage and Loss

4.1 Responsibility for Damage

You are responsible for any damage to rented equipment that occurs during your rental period, except for normal wear and tear or defects present before delivery. This includes damage from misuse, accidents, negligence, or unauthorized modifications. You will be charged the actual cost of repairs or replacement value if equipment cannot be repaired.

4.2 Lost or Stolen Equipment

In the event that rented equipment is lost or stolen while in your possession, you must notify us and local law enforcement immediately. You will be responsible for the full replacement value of the equipment unless you have obtained appropriate insurance coverage. You must provide a copy of the police report and cooperate with any insurance claims or recovery efforts.

4.3 Damage Assessment

Upon equipment return, we will inspect all items for damage. Normal wear and tear from reasonable use is expected and will not result in charges. However, excessive wear, structural damage, screen damage, control damage, or cosmetic damage beyond normal use will result in repair or replacement charges. You will receive an itemized invoice for any damage charges.

4.4 Dispute Resolution for Damage Claims

If you dispute damage charges, you must notify us in writing within five business days of receiving the invoice. We will review your dispute and may request additional information or documentation. Our determination regarding damage charges shall be final unless you pursue dispute resolution through appropriate legal channels.

5. Privacy and Data Protection

5.1 Information Collection

We collect and process personal information as described in our Privacy Policy. By agreeing to these Terms and Conditions, you acknowledge that you have read and understood our Privacy Policy and consent to our data processing practices. Your information will be used primarily for service delivery, communication, and business operations.

5.2 Confidentiality

We treat your rental information and business details confidentially and will not disclose them to third parties except as necessary to provide our services, comply with legal obligations, or as authorized by you. However, general information about rental transactions may be used for business analytics and service improvement purposes.

5.3 Data Security

We implement reasonable security measures to protect your personal information, but we cannot guarantee absolute security. You acknowledge that any information transmitted to us is at your own risk. We are not responsible for unauthorized access to your data resulting from circumstances beyond our control.

6. Legal Information and Dispute Resolution

6.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

6.2 Jurisdiction and Venue

Any legal action or proceeding arising under these Terms and Conditions shall be brought exclusively in the state or federal courts located in Maricopa County, Arizona. You irrevocably consent to the jurisdiction of these courts and waive any objection to venue or inconvenient forum.

6.3 Dispute Resolution Procedures

Before initiating legal proceedings, parties agree to attempt to resolve disputes through good faith negotiation. If negotiation fails, parties may agree to mediation or arbitration. The prevailing party in any legal action may be entitled to recover reasonable attorneys' fees and costs.

6.4 Severability Clause

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.

6.5 Entire Agreement

These Terms and Conditions, together with any rental agreements, our Terms of Service, and Privacy Policy, constitute the entire agreement between you and Rent Arcade regarding your use of our services. These terms supersede all prior agreements, understandings, and communications, whether written or oral.

6.6 No Waiver

Our failure to enforce any provision of these Terms and Conditions shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless in writing and signed by an authorized representative of Rent Arcade.

7. Modifications and Updates

We reserve the right to modify these Terms and Conditions at any time. Modifications will become effective when posted on our website with an updated "Last updated" date. We may provide additional notice of significant changes through email or website notifications.

Your continued use of our services after changes are posted constitutes acceptance of the modified terms. If you do not agree with the modifications, you should discontinue use of our services. However, modifications will not apply retroactively to existing rental agreements unless mutually agreed upon.

We encourage you to review these Terms and Conditions periodically to stay informed about your rights and obligations. The version of these terms in effect at the time you enter into a rental agreement shall govern that specific rental, unless superseded by amendments to that agreement.