Terms of Service

Welcome to Rent Arcade

These Terms of Service govern your use of the Rent Arcade website and our arcade equipment rental services. By accessing our website or using our services, you agree to be bound by these terms. Please read them carefully before proceeding.

If you do not agree with any part of these terms, you should not use our website or services. These terms work together with our Privacy Policy and other policies referenced throughout to form the complete agreement between you and Rent Arcade.

1. Service Usage and Access

1.1 Service Description

Rent Arcade provides arcade cabinet rental and leasing services for events, entertainment venues, and commercial purposes. Our services include equipment delivery, setup assistance, maintenance support, and related customer service. The specific terms of each rental arrangement will be outlined in individual rental agreements.

1.2 Acceptable Use

When using our website and services, you agree to:

Provide accurate and complete information in all communications and forms
Use our services only for lawful purposes and in accordance with these terms
Respect intellectual property rights and not reproduce website content without permission
Refrain from attempting to interfere with the proper functioning of our website
Not use automated systems to access the website without our express permission

1.3 Prohibited Activities

You may not use our services to:

Engage in any illegal activities or violate applicable laws and regulations
Transmit harmful code, viruses, or malicious software
Impersonate any person or entity or misrepresent your affiliation
Harass, abuse, or harm other users or our staff
Collect or harvest personal information from other users
Rent equipment for purposes that violate licensing agreements or copyright laws

1.4 Service Access Requirements

To access our rental services, you may need to provide certain information and meet specific requirements. We reserve the right to verify the information you provide and to decline service if we believe your intended use violates these terms or applicable laws. You are responsible for maintaining the security of any account credentials.

1.5 Fair Usage Guidelines

Our services are intended for reasonable business and event use. We expect users to operate rented equipment appropriately and to report any issues promptly. Excessive wear, misuse, or unreported damage may result in additional charges or termination of service privileges.

2. Account and Access Management

2.1 Account Creation

While browsing our website does not require an account, certain services may require you to provide contact information or create an account in the future. If account creation becomes available, you will be responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

2.2 Account Security

You are responsible for safeguarding any credentials provided to you and for any activities or actions under your account. You should notify us immediately of any unauthorized use or security breach. We cannot and will not be liable for any loss or damage arising from your failure to maintain security.

2.3 Account Suspension and Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for conduct that we believe violates these terms, is harmful to other users, or is otherwise objectionable. Upon termination, your right to use our services will immediately cease.

2.4 Account Information Accuracy

You agree to provide accurate, current, and complete information when communicating with us or using our services. You must promptly update your information if it changes. Providing false or misleading information may result in termination of service and could have legal consequences.

3. Service Availability and Modifications

3.1 Service Uptime and Availability

We strive to maintain consistent access to our website and services, but we do not guarantee uninterrupted availability. Website access may be temporarily suspended for maintenance, updates, or unforeseen technical issues. We will make reasonable efforts to minimize disruptions and provide advance notice when possible.

3.2 Equipment Availability

While we maintain an inventory of arcade equipment, specific units are subject to availability. The display of equipment on our website does not constitute a guarantee that particular units will be available for your desired rental period. We recommend contacting us in advance to confirm availability for your specific needs.

3.3 Geographic Restrictions

Our rental services are primarily available in the Phoenix, Arizona metropolitan area and surrounding regions. Delivery to locations outside our standard service area may be available for an additional fee, subject to our approval and logistics capabilities.

3.4 Service Modifications and Updates

We reserve the right to modify, update, or discontinue any aspect of our services at any time, with or without notice. This includes changes to equipment inventory, rental terms, pricing structures, and website features. We will make reasonable efforts to notify users of significant changes that may affect existing rental agreements.

3.5 Feature Availability

Certain features or services may be offered on a trial basis, seasonally, or with limited availability. We may modify or remove these features at our discretion. Beta features or experimental services are provided as-is without warranties of continued availability.

4. Intellectual Property Rights

4.1 Website Content Ownership

All content on the Rent Arcade website, including text, graphics, logos, images, and software, is the property of Rent Arcade or its licensors and is protected by copyright, trademark, and other intellectual property laws. This content may not be reproduced, distributed, or used without our express written permission.

4.2 Trademarks

Rent Arcade and associated logos are trademarks or registered trademarks. You may not use these marks without prior written permission. Other trademarks, service marks, and trade names appearing on our website are the property of their respective owners.

4.3 User Content License

If you submit content to us through contact forms or other means, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content for purposes related to providing our services. You represent that you have all necessary rights to grant this license.

4.4 Copyright Infringement

We respect intellectual property rights. If you believe content on our website infringes your copyright, please contact us with detailed information about the alleged infringement. We will investigate and take appropriate action as required by applicable copyright law.

5. Pricing and Payment Terms

5.1 Pricing Information

Prices displayed on our website are in US dollars and represent starting rates for our rental services. Actual pricing will be confirmed in individual rental agreements and may vary based on equipment selection, rental duration, delivery requirements, and additional services. All prices are subject to change without notice.

5.2 Payment Methods

Payment terms will be specified in individual rental agreements. We accept various payment methods, which will be outlined during the rental process. Payment is typically required according to the schedule specified in your rental agreement.

5.3 Additional Charges

Additional charges may apply for services such as extended delivery distance, after-hours delivery, technical support beyond standard maintenance, equipment damage, or late returns. These charges will be outlined in your rental agreement and invoiced as applicable.

5.4 Taxes and Fees

Prices do not include applicable taxes, fees, or surcharges unless otherwise stated. You are responsible for paying all applicable sales tax, use tax, or other taxes associated with your rental. Tax rates will be calculated based on the delivery location and applicable regulations.

6. Disclaimers and Warranties

6.1 Service Disclaimer

Our website and services are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the operation of our website or the suitability of our rental equipment for your particular purposes. We do not warrant that our services will be uninterrupted, secure, or error-free.

6.2 Equipment Condition

While we maintain our equipment to professional standards and inspect units before delivery, we do not guarantee that equipment will be entirely free from defects or will meet all your specific requirements. Any warranties will be specified in individual rental agreements and are limited to equipment repair or replacement as outlined in those agreements.

6.3 Third-Party Content

Our website may contain links to third-party websites or resources. We do not endorse and are not responsible for the content, products, or services offered by third parties. Your interactions with third-party websites are governed by their respective terms and privacy policies.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Rent Arcade shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or other intangible losses, resulting from:

Your use or inability to use our services or equipment
Any unauthorized access to or use of our servers or personal information
Any interruption or cessation of transmission to or from our services
Any bugs, viruses, or similar issues transmitted through our website by third parties
Any errors or omissions in content or any loss or damage incurred from using content

Our total liability for any claims arising from your use of our services shall not exceed the amount you paid to us in the twelve months preceding the claim. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential damages, so these limitations may not apply to you.

8. Indemnification

You agree to indemnify, defend, and hold harmless Rent Arcade, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of our services, your violation of these terms, or your violation of any rights of another party. This indemnification obligation will survive the termination of your use of our services.

9. Governing Law and Dispute Resolution

9.1 Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions. Your use of our services may also be subject to other local, state, national, or international laws.

9.2 Jurisdiction

You agree that any legal action or proceeding arising from or relating to these terms or your use of our services shall be brought exclusively in the federal or state courts located in Maricopa County, Arizona. You consent to the personal jurisdiction of these courts and waive any objection to venue.

9.3 Dispute Resolution

In the event of a dispute, we encourage you to contact us first to seek an informal resolution. Many disputes can be resolved through direct communication. If informal resolution is unsuccessful, the dispute may be resolved through mediation or arbitration as mutually agreed upon by the parties.

10. General Provisions

10.1 Entire Agreement

These Terms of Service, together with our Privacy Policy and any rental agreements, constitute the entire agreement between you and Rent Arcade regarding your use of our services and supersede all prior agreements and understandings.

10.2 Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect and enforceable.

10.3 Waiver

Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. A waiver of any breach or default shall not constitute a waiver of any subsequent breach or default.

10.4 Assignment

You may not assign or transfer these terms or your rights under them without our prior written consent. We may assign these terms without restriction. Any attempted assignment in violation of this provision is void.

10.5 Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of significant changes by updating the "Last updated" date at the top of this page and may provide additional notice as appropriate. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.